Returns & Refunds

Thank you for shopping at Bai Designs.

If you are not entirely satisified with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition you received it.

Your item must be in the original packaging and we will need your order number or proof of purchase.

Refunds

Once we have received your item(s), we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after the item inspection.

If your return is approved, we will initiate a refund to your payment method.

You will normally received the refund in 5-7 working days depending on your card issuer's policy.